Effective Date: August 20, 2025
Last Updated: August 20, 2025
1. Acceptance of Terms
Welcome to misting-fan-rental.com, operated by SORS LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website and misting fan rental services in Dubai, UAE.
By accessing our website or using our services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.
2. Services Description
SORS LLC provides misting fan rental services for events, construction sites, outdoor activities, and commercial applications throughout Dubai, UAE. Our services include:
- High-quality misting fan equipment rental
- Optional delivery and pickup services
- Equipment setup assistance (when requested)
- Customer support during rental period
3. Rental Terms and Conditions
3.1 Rental Periods
We offer flexible rental periods:
- Daily Rentals: Minimum 24-hour period
- Weekly Rentals: 7-day periods
- Monthly Rentals: 30-day periods
3.2 Booking and Confirmation
- All rentals must be confirmed in advance
- Availability is subject to inventory and prior bookings
- Written confirmation (email or SMS) constitutes a binding agreement
- Equipment specifications and quantities will be confirmed before delivery
3.3 Deposits
- No security deposit is required for equipment rental
- Payment must be made in full before equipment delivery or pickup
4. Pricing and Payment
4.1 Payment Terms
- All rental fees must be paid upfront before service delivery
- Payment can be made via cash, bank transfer, or approved electronic payment methods
- Prices are quoted in UAE Dirhams (AED) and are inclusive of VAT where applicable
4.2 Additional Fees
- Delivery and pickup fees apply based on location and distance
- Setup and installation services available for additional charges
- Late return fees may apply for equipment returned beyond agreed timeframes
4.3 Price Changes
- Quoted prices are valid for 7 days from the quotation date
- We reserve the right to adjust pricing based on fuel costs, location changes, or extended rental periods
5. Delivery and Pickup
5.1 Delivery Service
- Delivery is available throughout Dubai for an additional fee
- Delivery times will be scheduled and confirmed in advance
- Customer must provide accurate delivery location and contact information
- Access requirements (elevators, parking, etc.) must be communicated beforehand
5.2 Customer Pickup
- Equipment can be collected from our facility during business hours
- Customer is responsible for proper transportation and handling during pickup
5.3 Return Requirements
- Equipment must be returned in the same condition as delivered
- All components and accessories must be returned complete
- Customer is responsible for basic cleaning before return
6. Equipment Use and Care
6.1 Proper Use
- Equipment must be used only for its intended purpose
- Customer must follow all operating instructions and safety guidelines
- Equipment should not be modified or altered in any way
- Use only in appropriate weather conditions and environments
6.2 Customer Responsibilities
- Ensure adequate electrical supply and proper connections
- Provide safe and secure storage when not in use
- Immediately report any malfunctions or damage
- Allow reasonable access for maintenance if required during extended rentals
6.3 Prohibited Uses
- Equipment must not be used for illegal purposes
- No use in hazardous or explosive environments
- Equipment cannot be sublet or transferred to third parties without written consent
7. Damage and Loss
7.1 Customer Liability
- Customer is fully responsible for equipment during the rental period
- Any damage beyond normal wear and tear will result in additional charges
- Damage fees will be calculated based on repair costs and unit average replacement cost
- In case of total loss or theft, customer is liable for full replacement value
7.2 Damage Assessment
- All equipment is inspected before delivery and upon return
- Photographic documentation may be used to assess condition
- Customer has the right to inspect equipment before acceptance
- Damage disputes will be resolved based on documented evidence
7.3 Normal Wear and Tear
- Minor scuffs and normal operational wear are expected and acceptable
- Excessive dirt, damage from misuse, or missing components will incur charges
8. Cancellation and Refund Policy
8.1 Cancellation Terms
- Cancellations made 24 hours or more before scheduled delivery: 50% refund of paid amount
- Cancellations made less than 24 hours before delivery: No refund
- Weather-related cancellations will be handled on a case-by-case basis
8.2 Company Cancellation
- We reserve the right to cancel rentals due to equipment failure, safety concerns, or force majeure events
- Full refund will be provided if cancellation is initiated by the Company
9. Limitation of Liability
9.1 Service Limitations
- Our liability is limited to the rental fee paid for the specific equipment
- We are not responsible for consequential damages, lost profits, or business interruption
- Customer assumes all risks associated with equipment use
9.2 Equipment Performance
- While we maintain equipment in good working condition, we do not guarantee specific performance levels
- Equipment suitability for specific applications is the customer’s responsibility to determine
9.3 Force Majeure
- We are not liable for delays or failures due to circumstances beyond our control, including but not limited to natural disasters, government actions, or supply chain disruptions
10. Indemnification
Customer agrees to indemnify and hold harmless SORS LLC, its employees, and agents from any claims, damages, or expenses arising from:
- Misuse of rental equipment
- Injury to persons or damage to property during the rental period
- Violation of any laws or regulations during equipment use
- Failure to comply with these Terms of Service
11. Governing Law and Jurisdiction
These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated “Last Updated” date. Continued use of our services after modifications constitutes acceptance of the updated Terms.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
14. Entire Agreement
These Terms constitute the entire agreement between you and SORS LLC regarding the use of our services, superseding any prior agreements or understandings.
15. Contact Information
For questions regarding these Terms of Service, please contact us:
SORS LLC
Website: Contact Us
Business Location: Dubai, UAE
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.