Effective Date: August 20, 2025
Last Updated: August 20, 2025
1. Introduction
SORS LLC (“we,” “our,” or “us”) operates the website misting-fan-rental.com (the “Service”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our misting fan rental services in Dubai, UAE.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Contact us through our website contact forms
- Call or email us directly
- Request quotes or services
- Schedule equipment rentals
This information may include:
- Full name
- Phone number
- Email address
- Physical address
- Company name (if applicable)
- Rental requirements and preferences
- Event or project details
2.2 Non-Personal Information
When you visit our website, we may automatically collect certain non-personal information, including:
- Browser type and version
- Operating system
- IP address (anonymized)
- Pages visited on our website
- Time and date of visits
- Referring website
2.3 No Tracking or Cookies
Our website does not use tracking plugins, analytics tools, or non-essential cookies. We do not track your online behavior or create user profiles for marketing purposes.
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Delivery
- Processing rental requests and bookings
- Coordinating equipment delivery and pickup
- Communicating about rental schedules and arrangements
- Providing customer support
3.2 Business Operations
- Maintaining accurate rental records
- Processing payments
- Managing our inventory and logistics
- Improving our services
3.3 Communication
- Responding to inquiries and support requests
- Sending service-related notifications
- Providing quotes and rental information
4. Information Sharing and Disclosure
4.1 No Sale of Personal Data
We do not sell, trade, or rent your personal information to third parties.
4.2 Limited Sharing
We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in our operations (such as payment processors), under strict confidentiality agreements
- Legal Requirements: When required by UAE law or to protect our legal rights
- Business Transfer: In the event of a merger, acquisition, or sale of our business assets
4.3 Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by UAE law. Rental records are typically maintained for accounting and legal purposes for a period of seven (7) years.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage systems
- Regular security assessments
- Employee training on data protection
- Access controls and authentication procedures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under UAE data protection regulations, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate data
- Request deletion of your personal information
- Object to processing of your personal information
- Request data portability
To exercise these rights, please contact us using the information provided in Section 9.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Continued use of our Service after any modifications indicates your acceptance of the updated Privacy Policy.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
SORS LLC
Website: Contact Us
Business Location: Dubai, UAE
For all privacy-related inquiries, please use our contact page
This Privacy Policy is governed by the laws of the United Arab Emirates.